As with any Container Haulage company, the business is about moving containers efficiently around the country and the scope for technological innovation is normally considered limited - apart from operating modern vehicles.
At RPS, we have identified the need to be more ‘customer facing’ and provide ‘real time’ information to our clients. We recognise that from the collection of a container to the point of delivery, we are responsible for our customer’s valuable cargo. It is therefore incumbent upon us to provide as much information as possible about their container so as to assist them with their business.
Each of our vehicles is equipped with a satellite tracking unit which transmits the real time location directly to our operations centre and is incorporated into our own custom designed operating system. We are able to combine this information with data from Felixstowe Docks and the FCP system, providing the location and state of all containers of interest at any point of time, to manage our fleet of vehicles to our client’s best advantage.
The benefits for our customers are:
- 24hr contact system
- State of container in Docks
- Confirmation of pick-up
- Notification of leaving Docks
- Exact position en-route to client
- Notification of delays